Returns
Information goods Return
Goods return
Right of refusal of goods. Based on the rules "LR MK Noteikumi par distances līgumu" the client has a right to refuse the contract within 14 calendar days. The purpose of these rules is to secure the consumer upon purchases when before goods purchase the consumer has no opportunity to be convinced that the bought goods precisely conform to requirements of the consumer. However it is necessary to remember that in the Law on protection of the rights of the Consumer, in the 12th article, part sixth it is said that the consumer is responsible for quality and safety of storage of goods during realization of term of refusal of goods.
Normative documents:
* Patērētāju tiesību aizsardzības likums ( http://www.ptac.gov.lv/upload/normativi/ptal_groz_2008.doc )
* MK 2006. gada 1. augusta noteikumi Nr. 631 “Kārtība, kādā piesakāms un izskatāms patērētāja prasījums par līguma noteikumiem neatbilstošu preci vai pakalpojumu” ( http://www.ptac.gov.lv/upload/normativi/mk631.doc )
* MK 2002. gada 28. maija noteikumi Nr. 207 “Noteikumi par distances līgumu” (http://www.ptac.gov.lv/upload/normativi/mknr207_distances_ligums.doc )
To realize the right of refusal of goods, it is necessary for the consumer within 14 days, from the moment of receiving goods in writing (on a sheet A4) to provide to online store the form of refusal of goods in a free form. In the form of refusal it is necessary to specify: name, surname of the consumer, purchase date, method of payment, name and goods model, and as sum of purchase and basis for return.
We inform that if the client buys goods in shop "GOLDEN GATE" (on a constant registrirovanny place of trade), it has no opportunity to use the right of refusal of goods since buying goods in shop the client opportunity to examine goods before making purchase has the right also. The purchase made in shop "GOLDEN GATE" isn't the remote contract, and is the purchase made in a constant place of trade of retail shop.
The www.goldengate.lv online store reserves the right to refuse to the buyer use of the rights of refusal of goods or to detain compensation in cases if seals on goods are damaged, traces of the negligent address, for example, scratches and to that similar defects are visible
Goods return
Right of refusal of goods. Based on the rules "LR MK Noteikumi par distances līgumu" the client has a right to refuse the contract within 14 calendar days. The purpose of these rules is to secure the consumer upon purchases when before goods purchase the consumer has no opportunity to be convinced that the bought goods precisely conform to requirements of the consumer. However it is necessary to remember that in the Law on protection of the rights of the Consumer, in the 12th article, part sixth it is said that the consumer is responsible for quality and safety of storage of goods during realization of term of refusal of goods.
Normative documents:
* Patērētāju tiesību aizsardzības likums ( http://www.ptac.gov.lv/upload/normativi/ptal_groz_2008.doc )
* MK 2006. gada 1. augusta noteikumi Nr. 631 “Kārtība, kādā piesakāms un izskatāms patērētāja prasījums par līguma noteikumiem neatbilstošu preci vai pakalpojumu” ( http://www.ptac.gov.lv/upload/normativi/mk631.doc )
* MK 2002. gada 28. maija noteikumi Nr. 207 “Noteikumi par distances līgumu” (http://www.ptac.gov.lv/upload/normativi/mknr207_distances_ligums.doc )
To realize the right of refusal of goods, it is necessary for the consumer within 14 days, from the moment of receiving goods in writing (on a sheet A4) to provide to online store the form of refusal of goods in a free form. In the form of refusal it is necessary to specify: name, surname of the consumer, purchase date, method of payment, name and goods model, and as sum of purchase and basis for return.
We inform that if the client buys goods in shop "GOLDEN GATE" (on a constant registrirovanny place of trade), it has no opportunity to use the right of refusal of goods since buying goods in shop the client opportunity to examine goods before making purchase has the right also. The purchase made in shop "GOLDEN GATE" isn't the remote contract, and is the purchase made in a constant place of trade of retail shop.
The www.goldengate.lv online store reserves the right to refuse to the buyer use of the rights of refusal of goods or to detain compensation in cases if seals on goods are damaged, traces of the negligent address, for example, scratches and to that similar defects are visible
